FAQs

How quickly are orders shipped?
We ship orders the same or next business day depending upon the time the order was received. We reserve the right to delay an order deemed suspicious because of payment processing delay or unusual quantities. You will be contacted if there is any delay. We know you want these products quickly and we will expedite each and every order.

How long do your products last?
We make everything fresh. Nothing sits on the shelf here for long. Store items in a dry, cool, dark place for optimal shelf life. Items will last for 12-18 months depending on how well they are stored.

What’s the difference between the salve/ointment and the oil versions of a product?
Some of our products are available as both a salve and an oil. The only difference is the beeswax or candelilla wax used to solidify the oil. The healing benefits are the same.

If I create an account on your site, what do you do with my information?

Nothing besides making it easier for you to place your next order and a few other features. We only store your name, address, and related contact information. We never store your credit card information as other sites do. Your credit card information or PayPal password will have to be entered each time you place an order for your own protection. Your information is never sold nor shared with any other company other than what is required to process your order.